It is always best to keep the box your pyramid arrived in and store it in an area free from excessive heat, cold, or humidity. Prior To Usage. Useful Tips. What size candles do I need?. Our pyramids use small, large, or tealight candles. To determine

It is always best to keep the box your pyramid arrived in and store it in an area free from excessive heat, cold, or humidity.&#xA0;Prior To Usage<ul><li style="font-size: 14px;">If your pyramid comes with a hub and separate blades (not a pre-made propeller), carefully insert the blades into the hub, before placing onto the metal rod. Turn the blades to a 45-degree angle to allow the propeller to spin at the proper speed. &#xA0;</li><li style="font-size: 14px;">Remove any cardboard placed between the bearing and rod tip.</li></ul>&#xA0;Useful Tips<ul><li style="font-size: 14px;">Never leave a lit pyramid unattended, as this could potentially create a fire hazard. &#xA0;</li><li style="font-size: 14px;">Only use candles designed specifically for your pyramid. DO NOT use votive candles in the tealight candleholders.&#xA0;</li><li style="font-size: 14px;">Use caution when removing the propeller. Lift up and hold the rod firmly beneath the hub, to avoid bending the rod or damaging the bearing, and gently pull off.</li><li style="font-size: 14px;">A section of the rod will be visible between the hub and the pyramid. It is suggested to place a piece of cardboard between the bearing and the rod tip (if your style of pyramid allows) when storing. This prevents the rod from freely moving around.</li></ul> <iframe width="100%" src="https://www.youtube.com/embed/s7ZJ64r_jWc??si=GseGb2HWvlcxanXa&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe> What size candles do I need?Our pyramids use small, large, or tealight candles. To determine which size you need, you can place a coin over the candle cup. If a dime fits over the cup, it uses a small candle. If a nickel fits over the cup, it uses a large candle. All available pyramids will provide the option to purchase the correct candle size for your selected pyramid when placing an order.&#xA0;&#xA0;<img title="candle-directions.jpg" src="https://attachments.gorgias.help/eynJd7O5Qg69ERow/hc/zKB3oxwVG17rkVOL/2025040416-544b8093-cb1e-4c44-a111-04ee9284eeec-070c08d2-5827-40fc-b64d-d277063b67f1.png" alt="candle-directions.jpg" width="200" style="width: 484px; height: 327.871px;" class="fr-fic fr-dii">Candle burn times may vary.&#xA0;<ul class="decimal_type"><li style="font-size: 14px;">Large Candles - up to 3 hours</li><li style="font-size: 14px;">Small Candles - up to 1.5 hours</li><li style="font-size: 14px;">Tealight Candles - up to 3 hours</li></ul>Note: &#xA0;Please use the specific candle size required for your pyramid, as mentioned above. Using the incorrect size candles may cause damage to your pyramid and potentially create a fire hazard.<a id="isPasted" style=" text-decoration: underline;">View All Candles&#xA0;</a> &#xA0;

Caring for & Storing Your Pyramid

My pyramid doesn&apos;t spin.<ul><li id="isPasted">Has the cardboard packaging between the base and the turn-style been removed?</li><li>Lift up on the rod and look between the base and the turn-style. Does the rod still have a tip (looks like a pen tip)? Is there a bearing (glass or metal dish) in the base that the rod rotates on?</li><li>Try pulling up and gently replacing the rod back into the center of the bearing.</li><li>If your propeller has removable blades, are they turned to a 45-degree angle? If the blades are too far apart or too close together, this can affect the heat flow.</li><li>Is the pyramid in an area that is free from any drafts? Because the heat from the candles turns the propeller, any draft that will keep the heat from rising will prevent your pyramid from working properly.</li></ul>

Troubleshooting Tips

Pyramids

Caring for & Storing Your Pyramid

Troubleshooting Tips

History of Pyramids