Cuckoo Clocks
Where can I find installation instructions?
Please watch the installation video below or follow the Anton Schneider clock installation instructions found here.
My cuckoo clock doesn't cuckoo. What should I check?
If your clock is not cuckooing, check the following:
My cuckoo clock doesn't sound right. What can I do?
A distorted or weak cuckoo sound can occur for a few reasons:
My clock isn't keeping accurate time. How do I adjust it?
Use the pendulum disk to regulate the clock:. Make only small adjustments and allow the clock time to respond. Video: Your Clock Does Not Work
My clock doesn't play music. What should I check?
If the music function is not working:. Video: The Music Does Not Work
My cuckoo clock keeps stopping. Why?
Several installation issues can cause a clock to stop:. Video: Your Clock Does Not Work
The cuckoo sounds the wrong number of times. How do I fix it?
Example: The cuckoo sounds 7 times at 2:00. To correct the striking sequence:. Video: The Clock Hands Are Not Working
The cuckoo sounds at the wrong time. How do I correct it?
Example: The cuckoo sounds at 1:50 instead of 2:00. The cuckoo should now sound at 2:00. Video: The Clock Hands Are Not Working
When should I contact a repair professional?
Professional service may be required if:. Käthe Wohlfahrt of America does not have a clock repair technician on staff. However, we work directly with repair stations in the United States that specialize in the clocks we carry.
Warranty Repairs
If your clock is still covered under the manufacturer's warranty, please use one of the authorized service stations designated for your clock's manufacturer. Warranty coverage requires that repairs be performed by a manufacturer-authorized service st