ShippingUpdated 2 months ago

We currently only ship within the United States, and shipping fees are calculated at checkout and reflect current service shipping rates. Orders over $450 receive free UPS Ground shipping, excluding shipments to Alaska and Hawaii. 

Once your order is placed, it will be shipped out within 1-2 business days. During the peak holiday season (mid-September to end of December), there may be a delay in shipping of 3-5 business days. 2nd Day Air is two business days after the order has shipped. Orders placed before noon will ship the same day.

Please Note: Käthe Wohlfahrt of America is not responsible for lost or stolen packages.

• Once your order has shipped, our shipping partners are responsible for the delivery of your order.
• If there is an issue with a shipment/delivery, please reach out to them directly to file a claim.
• We can help provide the details needed to file a claim but are unable to file a claim on your behalf.