My advent calendar is not working. My Advent Calendar plays music even when the door is closed.

My advent calendar is not working.<ul><li style="font-size: 14px;">Have you inserted the provided batteries in the battery compartment, and are they placed in correctly (&#x201C;+&#x201D; / &#x201C;-&#x201C;)?</li><li style="font-size: 14px;">Is the switch in the &#x201C;ON&#x201D; position?</li><li style="font-size: 14px;">Is it in a well-lit room?<ol style="font-size: initial;"><li style="font-size: 14px;">Low light can affect the door sensors.</li></ol></li><li style="font-size: 14px;">Have you tried opening and closing each door?</li><li style="font-size: 14px;">Try gently blowing on each door sensor in case there are dust particles present.</li></ul>&#xA0;My Advent Calendar plays music even when the door is closed.<ul><li style="font-size: 14px;">Have you checked that the doors are completely closed?</li><li style="font-size: 14px;">Try gently blowing on each door sensor in case there are dust particles present.</li><li style="font-size: 14px;">Try turning the calendar switch to the &#x201C;OFF&#x201D; position for 30 seconds, then turn it back on to see if it resolves.</li></ul>

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